FAQs
What is the online membership system?
- What are the benefits of the online membership system?
a. Everything is in one place
b. You can receive and pay your annual membership/contributions
d. Pay donations such as zakat, sadaqah, or donations towards events etc.
c. Have a record of all invoices and receipt paid to and from the Society
d. Reduce administrative workload for MC and local committees leaving them more time for other important work
e. Helps us to maintain more accurate records/ members details
f. Keeps us compliant with GDPR and Gift Aid regulations
. - What is the online membership system?
The online membership system is now that way for the DBWS to manage its membership.
. - What if I’m already a member?
ALL EXISTING MEMBERS will need to register as though they are new members and go through the approval process.
. - Why do I need to re-register?
Due to Data Protection regulations (GDPR) and Gift Aid declarations.
. - What are the benefits of the membership system?
It will streamline the membership process and allow us to keep accurate and timely records. It will produce a member database that will allow us to print an accurate address book when required. It will free up the committees’ time to focus on other projects, increasing long term value to the community. It will also reduce the confusion at Eid functions!
NB Once the membership system is up and running, only members will receive communications for branch functions. This is due to the GDPR guidelines.
. - What if I don’t have an email address?
All users will require a unique username. However, those members without an email address can be registered using the email of a relative. This relative will then receive all that members communications as well as their own.
. - What if I am under 18 years old?
If you are or your children are under 18 they can still register on the system. There is no charge for being a ‘Youth Member’. When you turn 18 we will send you a reminder to become a full member.
. - Does everyone in the family need to register?
Yes, all members must register otherwise they will not be ‘known’ to the Society.
. - What if I forget my username or password?
If you forget your username or password please click on the links on the Login page.
ssdsd. - Can I be a member of Main Society only?
Yes, but only if you do not use the services of a branch on a regular basis. If you attend jamat functions regularly then you need to be a member of that branch and pay the appropriate fees. That way it’s fair.
. - What if I am NOT a member of DBWS?
If you are not a member but would still like to be on our mailing lists for invitations for ‘Private Function’ or ‘Eid function’ then please register as a ‘Non-Member‘. There are no fees, but when labels are printed your name will appear. You can register multiple family members if you wish and assign them in the same way as members. If you decide that you want to be a member at a later date, please get in touch.
. - What happens with ‘Head of Family?
If you check the ‘Head of Family’ box you will be listed in the address book. Only 1 person in any family group can be the head of family. If you want to have more than 1 person in a household as ‘Head of Family’ you will need to remove them and have them as a separate member entry.
i.e. Dadda, Dadima, Dad, Mum and 2 children in the house.
If Dadda is in address book and Dad (or mum) wants their name in the address book they would need to remove their name from the family and setup a new one. i.e. 1st family – Dadda & Dadima ; 2nd family – Dad, Mum, 2 children both with same address details.
Please be aware that only the ‘Head of Family’ can add family members.
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- Why can I not add family members to my account?
ALL family members must register individually AND be fully approved members before they can be added to a family. To add members you will need to use their exact username. Due to data protection rules, there will be no options to select from.
. - What happens after I complete my registration?
Once you’ve signed up, added your address details and made your declarations (Data Protection, Gift Aid and Contact methods), you will receive email confirmation of your registration; you are not yet an approved member.
Your local committee will then approve your membership. Finally, once the Main Society management committee has ratified your membership you will then receive a second confirmation for you to complete the process. This involves logging into the system and clicking on ‘ACCEPT’ in your ‘Family Summary’ menu.
. - What happens if I have a problem?
Please contact Aquil Rajabali (rajabali@hotmail.com) or Hatim Rajabali (hatim@e4k.co)
(For a video tutorial of the sign up process, click here)